Bent iPhone: why a new screen won't last on a warped frame
The new screen cracks at the corner three weeks after fitting, with no drop. It isn't the screen: it is the frame pushing on it.
An iPhone's aluminium (or titanium) frame is rigid, but not undeformable. A drop on a corner, a phone sat on in a back pocket for months, a bike: it warps by a few tenths of a millimetre. To the eye, nothing. For a screen bonded onto it, a permanent stress on one corner.
What we check before fitting a screen
The phone is set on a surface plate and checked with a dial gauge; we also check that the screen screws line up with their holes and that the seal doesn't gape. If the frame is warped we straighten it in the press before fitting the screen, or offer a frame if the deformation is too great.
The other hidden damage
A knock able to bend a frame often damages the battery (to be checked and sometimes replaced for safety), the camera flexes, and sometimes the logic board. We tell you before fitting the screen, not after.
Why it matters for the warranty
Our twelve-month warranty covers the part and the fitting, not breakage. A screen fitted on a warped frame would break “on its own”, and nobody wins. Hence the systematic check, included in the price.
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